Shipping policy

All parts we sell come with a 90-warranty unless otherwise stated. The 90 day period starts when you take possession of the part. No labor warranty is provided.

An optional lifetime warranty is available on small parts, and an optional 24 month warranty is available for drivetrain parts. These optional warranties must be purchased at checkout, please call and ask an associate for more information regarding these optional warranties.

In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or unwanted special order parts or special "cut" items. All engine, transmission, transfer case, axle, differential, computer or electrical components require certified diagnosis and proof of any required maintenance or programming prior to installation from a certified shop or dealership in order to begin a claim.

To request the return of an item you must contact us within a 30 day period of receiving the item to obtain a RMA number (return material authorization).

Original shipping charges and return shipping charges are not refunded on orders not needed or ordered incorrectly.

Once you obtain an RMA number, ship the item back to Heritage Used Car and Truck Parts, LLC Attn: Returns 2700 Newman Rd Mobile, AL 36695 along with the RMA number.

Delivery Option Processing Time Est. Shipping Time Est. Order Arrival Shipping Charges
In-Store Pickup Based on Order N/A Based on Order Free
Standard Shipping Within 1 Business Day 3 - 4 Business Days 3 - 5 Business Days Based on Location and Weight
2nd Day Shipping Within 1 Business Day 2 Business Days 2 - 3 Business Days Based on Location and Weight
Next Day Shipping Within 1 Business Day 1 Business Day 1 - 2 Business Days Based on Location and Weight

Shipping Time

Please refer to the above chart for estimated shipping times. For the fastest delivery, consider in-store pickup.

  • Standard Shipping to Alaska, Hawaii, U.S. Territories, or APO/FPO addresses may take longer than the estimated shipping times shown above.
  • 2nd Day Shipping and Next Day Shipping are not available for orders shipped to Alaska, Hawaii, U.S. Territories, P.O. Boxes, or APO/FPO addresses.
  • Weekend delivery is not available for 2nd Day Shipping or Next Day Shipping.
  • UPS observes the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and New Year’s Eve. Please take into account these holidays when estimating order arrival.

Inclement Weather Advisory

Deliveries may occasionally be delayed due to inclement weather. Please check directly with the delivery carrier (UPS or USPS) for your order if your package has been delayed. Heritage Auto Parts is not responsible for unexpected delays caused by inclement weather or delivery carrier service interruptions.

Shipping Charges

Shipping charges are determined based on shipping service, destination address, and weight of your order. Your actual shipping charges will be shown during checkout and will be updated if you change your shipping service, destination address, or cart contents.

Order Cutoff Times

Orders placed by 2pm Eastern Time are generally shipped the same business day. For example, place your order with Next-Day Shipping by 2pm on a Thursday to receive your order by Friday. Orders placed after 2pm Eastern Time and orders placed on weekends and holidays will be shipped the following business day. For example, an order placed on a Friday after 2pm will be shipped the following Monday.

Shipping Destinations

We ship to any United States, US Territory (including Puerto Rico), or APO/FPO address. We currently do not ship to international addresses.

Changing Shipping Destination

Unfortunately, you cannot change your shipping destination once have submitted an order.

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